Cleartrade can integrate selectively from call operations to repair contractor selection.
Enable call operator to ask the right questions during a call or enable full auto mode without an agent.
Diagnose issues and identify possible solutions while talking to the customer.
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Quickly check prices based on your agreed pricing in your master service agreements.
Increase productivity, reduce workhours and identify savings
Empower call support agents with real-time AI guidance.
Use customer descriptions & pictures to diagnose issues and generate solutions.
Customise the AI to work within your organisation's specific policies and data set.
Compare price estimates across contractors in real time before the job is assigned.
Discover how large property management teams boost productivity using Cleartrade.
“Real-time call assist optimises every maintenance call—faster resolutions, fewer mistakes, exceptional outcomes. I was amazed when I saw it working.”
“Automated processes and instant price quotes save us budget because we can allocate tickets best on suitability and price."
Our team integrates Cleartrade alongside your existing solutions. Read about how we have helped our customers save budget and employee time.
Real-time Cleartrade call assist for improved customer support interactions.
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Cleartrade's price transparency tool enables real time and accurate vendor comparisons.
We take a tailored approach to each customer mandate.
The Cleartrade phone integration allows it to summarise conversation topics in real time and generate timely questions to prompt the call agent to ask the tenant relevant questions.
Yes even uncommon and complex issues can be diagnosed. Cleartrrade can assign SOR codes, and recommends tasks and uses a proprietary hardware parts database as per your policies. It is trained with the knowledge of a tradesperson.
Pricing is calculated instantly using vendor data, task scope, and specific contractor pricing parameters such as charge out rate, special rates for certain SOR codes, and per unit rates such as hours of labour time or square metres or other relevant unit.
Cleartrade uses a multi-parameter search that takes into account task complexity, contractor skill level and experience, and locality specific data such as available van stock and driving times. We do not search external contractors, only those that already work with you or have been approved to work with you.
Call operator Q&A Assist
Expert level diagnosis and repair solution identified before a contractor is dispatched
Instant price search among approved contractors